Operations Manager

Responsibilities:

Perform the planning of work unit Information Technology architecture, aligning with HR staffing solutions to ensure the right talent is in place.

Work with business representatives on support and planning initiatives while developing technology solutions that meet both technical and business requirements.

Engage in systems planning and budgeting to optimize our technology infrastructure planning.

Partner with executives to develop the overall strategic technology infrastructure direction that will support and enhance the Business Plan.

Develop and implement processes for the organizations and IT systems department, ensuring efficiency and effectiveness.

Establish and implement business continuity protocols to minimize disruption to business operations in the event of emergencies or data loss.

Analyze IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.

Oversee the security of systems, networks, and enterprise information, ensuring compliance with best practices.

Facilitate IT security audits or investigations to maintain system integrity.

Develop and maintain relationships with external IT vendors and service providers to enhance service delivery.

Coordinate multisite IT systems via enterprise resource planning (ERP) to streamline operations.

Perform other related duties as assigned.

Required Skills/Abilities:

Excellent verbal and written communication skills.

Proficient in the latest technology for IT systems and management.

Proficient in Microsoft Office Suite or related software.

Excellent organizational skills and attention to detail, crucial for effective IT Manager responsibilities.

Excellent analytical and management skills.

Excellent interpersonal skills.

Java Script is required.

Education and Experience:

· Bachelor’s degree in Computer Science required; master’s degree or MBA preferred.

· At least six years of experience managing an IT department.

Clifton, NJ